DELIVERY INSTRUCTIONS

Due to the weight and/or size of this item it must be shipped via Common Carrier. When freight is delivered via common carrier there must be someone present to sign for the delivery as well as to perform a thorough inspection of the merchandise. In the event that there is a shortage or damage to the product, the customer must note exceptions or damage on the freight bill before signing to accept the shipment. In addition, you are accepting responsibility for any damaged product that is not noted as damaged on the delivery receipt. Any damage that is noted on the delivery receipt will require you to file a claim with the freight line. In the event you are not available when the shipment is ready to be delivered to your address, you the customer are responsible for any additional charges for re-delivery fees, residential delivery fees, if any, and any other additional fees incurred on the shipment. Once you have signed for the product you have 14 days to make a claim for concealed damage to the Common Carrier.

In the event the item is defective please notify ToolsForFireplaces.com As Soon As Possible and follow our return policy for procedures on making a claim for a replacement.

At Check Out you are required to check the YES box (which indicates your acceptance and understanding of these shipping terms) and then by typing AGREE in Step 2 of the checkout page, you agree to accept all of the terms and conditions discribed above.